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Andrea Abril

厄瓜多尔

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Xmind

I was charged $99 for an annual Xmind…

I was charged $99 for an annual Xmind subscription through the Apple App Store without my authorization. I had initially subscribed for a lower amount, and I did not intend to purchase a full-year plan. I contacted Apple twice to request a refund, but both requests were denied. I also reached out to Xmind support via email multiple times, but I have not received any response. This unexpected charge has caused significant stress, and I feel misled by the subscription process. I hope Xmind addresses this issue promptly and issues a refund for the unauthorized $99 charge.

2025-10-20