Warm, Professional Service That Made International Shipping Effortless
Because we live in Taiwan, shipping to Taiwan was originally not available on the official website. I initially planned to use a third-party warehouse to forward the pillow to Taiwan. However, after contacting customer service to confirm the package dimensions, they very kindly helped us check the website’s shipping settings and made it possible for us to order directly from the official site with delivery straight to Taiwan. Throughout the process, the service staff answered every question promptly and enthusiastically. Their customer service was excellent, and it was clear that they genuinely love their work and their products.