Live agent over the phone
Live agent over the phone, made it their business to go above and beyond and help you with me with my issue. I had an issue where I had won a gift card a E gift card and I made a mistake and put the wrong info in for my email address, which means I cannot get back into my account the evening went above and beyond trying to find a way to find the gift card so it could be reset. Yeah it took some time, but he definitely did it.