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Kim

澳大利亚

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Wanderlust + Co

Faulty bracelet; no response or resolution by WanderlustandCo

Purchased earrings and 2 x bracelets, one of the bracelet came with a faulty clasp and won’t open or close properly making the bracelet unwearable. Emailed the company with photos and got a response saying we will get back to you on the next steps but nothing has been done about it. I even emailed them with follow-up requests twice as these are gifts with the event approaching but there is absolutely no response from them. Absolutely disgraceful behaviour when you have spent hundreds of dollars!

2025-10-21