My Mail Order Needs a Visa.
I bought items 3 weeks ago (February 1st) and never got tracking information. 9 days later I emailed them regarding the status of my order and only then did my order get dispatched from China. They then emailed me the tracking number. My order was “delivered to local carrier” 1 week later (4 days ago) and has not moved since. No more updates. Just silence, nothingness. I was ghosted. Maybe my order needed a Visa or Work Permit and it’s stuck at the Immigration Offices or something coz wtf. I might have to go marry my package. I was in urgent need of those items. 3 weeks later, I still have not received my package. I’m breaking up with K&F because I choose peace, self worth and fast delivery (Hello Amazon). I will never purchase anything from K&F Concept ever again. Ever, ever? Ever, ever. UPDATE : After a month of waiting, going back and forth emailing “Claire” at KentFaith, I never received my order. In the delivery app it even showed the package was never shipped to begin with. “Claire” told me to go and pick up the non-existent package myself at the delivery company’s depot. I called the local delivery company and they told me that they never received a shipment from KentFaith. I demanded they either reship (with compensation) or refund my order but was almost unsuccessful with either till I had to strong arm them for my money back. An utter waste of time I will never get back. Advice: Pay more for better quality and service with better brands. There are way too many brands to waste time on KentFaith. Never again.