SCATHING REVIEW
SCATHING REVIEW: 1/5 Stars - Do NOT Trust Their Delivery or Customer Service Promises I ordered a phone case on September 27th. Today is October 27th, and I still have not received my product. MOFT US’s website promises are completely false: "Delivery in 3 Business Days": This is a lie. My package has been stuck for weeks. "Customer Service Response within 24 Hours": This is also a lie. My last communication from them was on October 14th, and I have received zero updates since then. The initial delay was caused by MOFT sending an incorrect address to the carrier. This is an error entirely on their part. I have spent countless hours trying to track down this order. I am extremely frustrated and angry. I demand to know immediately whether my product will be delivered or if I need to take legal action. Conclusion: MOFT US fails on delivery, accountability, and customer communication. DO NOT BUY HERE if you expect fast shipping or basic support. Order Number: #322767