If I could give this company "no star"…
If I could give this company "no star" that's exactly what I would've done. From the very initial consultation with Amanda Hall Regional Sales Manager at homeward.com everything appeared to be very professional, and a friendly but business-like atmosphere via virtual, until I called her out on her BS. During the consultation she mentioned that $6K would be the amount set aside for any repairs needed on the home; however, that amount may either be more or less depending on the results from the completed inspection report. As I've read several of the negative reviews submitted this year alone, these negative reviews should be enough for this company to be SHUT DOWN. I agree that this company schemes, scams, is very untrustworthy, lies, manipulates, and lack any sense of integrity; I can vouch and speak from my personal experience working with Amanda Hall, as this individual stopped accepting my emails, phone calls and text- soon after I called her out on her S......Yes, several times she made attempts to jack up or increase the repairs cost even "before" an inspection ever was completed, let alone appointment scheduled. Unfortunately, individuals such as Amanda Hall really taints this company because it only takes one spoiled apple to taint another until the entire barrel of apples are tainted. I'm not one who believes in micromanagement but, when a company has a high percentage of negative reviews especially in a one year alone, that should be enough for any high level of management to check in and see what their employees are doing and if their employees are actually following the company's integrity What was so appalling she, her inspector and contractors basically demolished what was a beautiful home. It was a home that had a beam installed across the ceiling with crystal chandeliers. This beam was also handcrafted, designed and installed by my handyman who was from Mexico, it was crafted from regular oak tree. I also volunteered to let Homeward sell the home with the washer/dryer and the wooden "L" shape office desk, just in case the buyer works from home or doesn't already have a washer and dryer. Well, can't no one convince me that Amanda Hall, her hired inspector and contractors did not strip the home and took in their possession the items that did not need to be removed neither were these items mentioned or conveyed in the contract to be removed. Amanda Hall is a thief, she cannot be trusted and she needs to be fired from Homeward Mortgage as she lacks Integrity and a moral compass. Had, Amanda Hall been honest, transparent, and had any sense of a moral compass she could've communicated to me that she will have everything removed- this way, I could have made some provisions to have all my items removed and given to family or friends who may have needed those items or I could've donated to a charity organization. But, Amanda all didn't afford me that opportunity, instead she made decisions without communicating anything even before she'd taken ownership of my home. SHE NEEDS TO BE FIRED. All of the items and adjustments made to the home that she made wasn't included in the initial contract or virtual meeting, as she had every opportunity to communicate with me before she took ownership , but failed not to. She's unprofessional, lacks good communication skills, and can not be trusted. It is now 10/29/2025 and I'm still waiting to receive my 2nd check as I closed on my home on the 18th, as I'm certain she will try everything to have an excuse to not honor and fulfill the contract and the amount of my expected 2nd check. We will see. If anyone wants an update on my situation regarding Amanda Hall and Homeward Mortgage you can follow me on my website where I record monthly podcast surrounding everyday issues as well as issues surrounding my life that several of you may be able to resonate with. GW Education and Awareness Foundation