Theft during delivery !!
Theft during delivery We ordered a kitchen. The delivery team arrived in July 2026 in Berlin and delivered what was in the truck. We immediately noticed that the largest countertop was missing and pointed this out to them; they insisted that a different, smaller piece was the countertop, then told us a second truck would deliver the rest, claiming they had called their colleagues. We received nothing—except for a delivery receipt bearing a forged version of our signature. Such practices are clearly unacceptable for IKEA (furthermore, IKEA is refusing to issue a refund or arrange a quick redelivery; this has put us in a real bind, and we expected a much higher level of professionalism).