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Furkan Arisoy

土耳其

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Midasbuy

The support center is useless

First of all: Thank you for your reply. That alone is a nice thing. Issues do happen, if it is not cared about, that makes it bad. I tried everything, I didn't top up for a month or so. It isn't frequent by any means. Today I was told, that I should try to change the region. I live in Turkey, earn and pay in Lira. But after changing to Germany, I was able to make a payment. No matter which payment method I chose, the result was the same: B100. So while I did make a purchase via Germany now, I paid the prices for Germany. I don't know, why I have to pay more even though I do not live there. Germans tax are different, I understand the price difference. But why do I have to use the German Shop? It looks like you guys have marked me as living in Germany, which is false. Here is the order number for the purchase made over the German Shop. These prices are more expensive than competitors from Turkey, the purchase was purely experimental. Thank you for advance. First Message: The support center is useless. You are just getting automated responses. I am trying to make a purchase. All I get is an Error Code with no further clarification. B100. Great. That helped a lot. To contact the support, I am forced to chose an Order, but since these failing orders don't show up there, all I can choose are previous successful orders. So I chose one of them. Than in the message I clarified, that the issue I am experiencing is not related to that Order. And their reply? We see, that you received your order. No shit, Sherlock 😂 But my real questions? Unanswered. The ticket? Closed. Great experience, Midas.

2025-10-30