Good experiences with Traveloka
I use Traveloka frequently and I do not recognize the negative comments of many reviewers. Sometimes on remote destinations flights are rescheduled or cancelled, but you cannot blame Traveloka for that. They always informed me punctually and helped to find a solution. Recently I wanted to add additional baggage (20 kg instead of 10 kg pp) on a Super Air Jet flight, the website of the airline said that excess baggage should be paid at check-in but Traveloka managed to arrange a allowance of 20 kg pp. They always react promptly on my requests. Payment process is reliable in my opinion.