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Matt

美国

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Walmart

Walmart's sleazy and deceptive marketing practices

I went online at Walmart to order a $6 cardboard shipping box. After entering my email and password, they sent a verification code to my email (standard process these days). However, after entering this code, Walmart said I had to provide my phone number so they could text me a code to verify my account. I had already verified my account. This step is unnecessary and is a sleazy marketing effort to get my phone number. I was given a delivery date of August 3. After submitting the order, I received a "Shipped" status email stating that the anticipated delivery date was now August 1 and that it would be earlier than the original delivery date. There was a "USPS tracking number xxxxxxxxx" link in this status email which was completely misleading. When I clicked on it, it took me to a login page for Walmart, not to a USPS tracking status page. So I copied the number and pasted it into an actual USPS tracking page, and the message that was returned was "Status not available at the moment. Please try again later". This was the message I received on July 28, July 29, July 30, July 31, August 1, August 2, and August 3 (today). So this "USPS tracking" is a completely bogus and misleading piece of information. And as of 11 AM, August 3 I still do not have my box. Horrible customer experience, I will not patronize this company again.

2026-08-03