Beyond Expectations
Let me start off with the fact that I was a little aggravated when I first contacted customer support concerning my ClevGuard KidsGuard Pro subscription. From the very first response by Sara, I could tell she was genuine. We responded to each other several times. Each time she showed more and more professionalism and concern for my position. She explained everything clearly and in the end, I was reminded that there are still people that genuinely care. I am 100% pleased with how Sara handled it.