Fine print of Cooling Policy of 5 days
Bought one of their best policy for $1600 for my parents who were visiting. My dad had an emergency the very next day and was admitted to emergency for a few hours. Our claim was completely denied stating a "cooling policy for period of 5 days". Sales department promises that the cooling period of the policy does not apply for emergencies. You cannot reach anyone from the department properly. The operations team from INF team reach out to RobinAssist and RobinAssist says to reach out to INF.