Didn’t provide advertised coverage
Purchased a Caribbean eSIM; each island I was visiting was advertised as providing coverage, however it did not work in Saint Thomas US Virgin Islands. I’m a solo female traveller and was left for ~16 hours unable to check in with family at home. The response to my complaint was just that I won’t get monetary compensation as requested as I’ve used most of the data I’ve purchased…of course I’m going to use it on the islands it does work on and this is completely irrelevant to the false advertising of coverage and stress caused not being able to contact home.