Unethical policies
Unethical return policies even when they are in the wrong. Not only do you only get store credit but if you pass the 30 point even by a day they refuse your return. Claiming the “condition” of the item cannot be guaranteed after 30 days like it’s a freaking carton of milk. Horrible customer service, terrible experience overall. Website colors are almost always off. So just be prepped for a headache. It’s sad because some of their items are cute.