Beautiful Watch, Even Better Customer Service!
I don't really wear watches, but I saw a Pinterest ad for this one day, and I was gobsmacked by the most beautiful watch I had ever seen! Loved it. Had to have it. Coming from China, I was a bit skeptical at first because returns wouldn't be very easy if it came damaged, you know? The price was very reasonable, and I decided to risk it. The watch came in with an adorable hand written note "stay shining!" (omg thank you). Felt like I was being pampered. But to my dismay, the watch had a slight defect, and the second hand stopped working sometimes. I immediately reached out and asked if they knew how I could fix it (I was sure they wouldn't be able to help), but they were so nice and sent me another watch straight away! TOP NOTCH customer service! And the most lovely watch I've ever seen. Do I really need more watches? No, but they have a loyal customer now that they've delivered on a gorgeous product for a great price with amazing customer service. 10/10!