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Jim

美国

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Revo America

Thanks to Luis G

I manage 4 different REVO Ultra systems with a total of 48 cameras online. A 16 camera Church system was taken down (inside cameras only) due to the renovation in July. Renovation Contractors cut off connectors, painted over connectors, reran some cables within the walls, cut wiring and broke wiring. After replacing connectors, running a complete new cable run, splicing one cable and remounting the cameras only 8 of the direct connected cameras came back up. 8 cameras on a POE switch did not. All the cables were tested multiple times but no luck getting the 8 cameras back online. I called REVO and spoke with Luis over three different days and he got ALL the cameras working again by remote access. He answered my many questions and even upgraded the firmware on the NVR. To say I appreciate his time and talents is an understatement. Thanks again Luis.

2025-11-07