This is the second time I have ordered…
This is the second time I have ordered from them which was a bad experience. The first time they wrote my name wrong having two ppl trying to take my order at the same time ordering a frosting cake. As my mum and sister were the ones to get it the lady had gaslighted them into believing that I told her to spell it that way. I had to repeat the spelling of my name multiple times even though it is a very simple name but I let that go then I had received the side quite messed up again I let it go as it’s the only shop selling frosted cakes. On the 18/10/25 I had ordered a pink buttercream frosted bow cake with glitter with the man urging me to pay immediately so they can have my cake at priority which I did two day later I then received the cake with fresh cream no glitter and very ugly handwriting. Mind u the cost of frosting is way more expensive than fresh cream, scamming me out of my money. I have reached out to customer service none answering my calls and when speaking to them through messages they keep saying they will call me within 2 hours when now 3 hours have passed I do not recommend!