Exceptional Service and Seamless Travel Planning with Monica Mo at Global Highlights
We recently returned from an unforgettable 18-day journey through Vietnam and Cambodia, expertly curated by Monica Mo at Global Highlights. From the very beginning, Monica impressed us with her professionalism, deep destination knowledge, and attentiveness to detail. Living in Los Angeles, we began planning our October–November 2025 trip about four months in advance, and Monica guided us through every step with patience and expertise. Our itinerary included Hanoi, a stunning river cruise on Halong Bay, Hoi An, and Ho Chi Minh City, culminating with a visit to Siem Reap, Cambodia. Throughout the planning process, Monica was an absolute pleasure to work with. Despite the significant time difference between China and Los Angeles, she was always available and quick to respond to our emails and messages. She offered excellent suggestions that enhanced our trip, such as including private transfers, meet-and-greet services at every location, and highly knowledgeable, English-speaking guides. Her ability to personalize our itinerary while accommodating our multiple change requests truly made the experience stress-free. One of the most impressive moments of our trip came when unexpected flooding hit Hoi An on the very morning we were scheduled to fly there from Hanoi. Within just a few hours, Monica managed to completely rearrange our travel plans—rerouting us to Phuket, Thailand instead! She handled everything seamlessly, from canceling our existing flights and hotels to booking new ones, all while keeping us fully informed and reassured. Her quick thinking and dedication turned what could have been a major disruption into one of the most enjoyable parts of our vacation. Thanks to Monica’s meticulous planning, our entire trip was smooth, comfortable, and filled with memorable experiences. We always felt taken care of, whether we were cruising through Halong Bay, exploring the ancient temples of Siem Reap, or relaxing on the beaches of Phuket. We cannot recommend Monica Mo and Global Highlights highly enough. Her professionalism, responsiveness, and genuine care for her clients are truly exceptional. If you’re planning a trip to Asia and want a perfectly organized, worry-free experience, look no further than Monica—she will turn your travel dreams into reality.