Avoid Certapet.com — Fake Promises and Poor Service
My experience with Certapet.com was honestly terrible. The entire process was rushed, impersonal, and completely unprofessional. The therapist hardly listened, asked repetitive questions, and didn’t seem to care about my situation at all. The whole thing felt lazy and mechanical. They advertise a fast, straightforward process, but that’s totally misleading. The site is confusing to use, their communication is almost nonexistent, and it took forever to receive my ESA letter — which still came with errors. Certapet.com is unreliable and only focused on taking your money rather than helping you. Their service is fake, overpriced, and not worth the frustration. Stay far away from this company.