Customer Support If I could give less stars I would
If I could give less stars I would, I purchased a phone on the 11 June 2026 it is now the 22nd June and my phone still has not arrived. On the 15th June it was stuck in DHL Manchester with a note saying contact DHL, DHL would only talk to the sender. Google support has been awful, lack of accountability and passing on to others and I get the same response 24-48 hours to get back to me. 7 days and I am still waiting for a resolution, it would not be difficult for someone from Google to pick up the phone contact DHL and either the the phone forwarded on to me or returned to them and a new one issued. The experience has been awful with me finding I have had to do all the investigation work, not to mention a one and a half hour wait on the phone to try to speak to a supervisor, again to be fobbed of with "I understand your annoyance" and the 24-48 hour wait. For a multi Billion pound company they can't even get the delivery of a phone right. Ridiculous. I would not do business with them again.