Sent me the wrong item and not following up
I ordered 10/29/2025 (2 weeks ago), and got my order 11/3/2025 (10 days ago). I ordered batteries, a vape kit that uses those batteries, and e-liquid. I got in the mail, essentially the opposite of what I ordered in terms of a vape starter kit and have been trying to get this resolved. I emailed them the day I got my order, and got a response the next day asking for a picture of the unopened and untampered product they sent, so that the warehouse could review. I've reached out basically everyday since, with new support tickets and emails to the chain I got an email from, just to get an update in regards to returning the item I got, or even a refund for the difference since the product I paid for was double the price of what they sent. I kept telling them I'm patient and would just like to know that this is at least being resolved. The straw that got me to write this review, was an email from Misthub asking me to leave a review for the Vape I "received". I left a review on their website and I'll leave one here to hopefully hear back. My order number is MH507138, I still haven't opened the wrong item that was sent, and have no desire to.