Fraud might just be too strong ... but
Fraud might just be too strong of a word but that is a might. They just never sent me a bill breakdown and were charging me way more than the agreed upon amount + a ton of extra monthly fees. When I went to close they had a clause about charging me fees after the account was closed and I told them to remove that. They wouldn't but said they would close the account if I emailed them back at a specific email (ccd on the email chain) and they spelled that email wrong so it went nowhere and they continue to charge me. It wasn't unstill I told them I was going to report the theft that they took it seriously and closed the account.