False advertising, and using people that should not be on the road transporting animals
I just spoke to their customer service representative three years ago. There’s a company called JAZZY that lost my Papillon three years ago in the snow I was assured that the company would be removed and banned. I logged in yesterday to purchase a new puppy and lo and behold, JAZZY contacted me trying to do the transport unaware that I’m the same person that they lost my dog three years ago the support agent basically said that they’re under a review that they didn’t do anything yet. The company is lying to people saying that they will take care of their dog like is it was their child yet they lost my dog. I would highly recommend staying away from JAZZY and citizenshipper.com.