Cancelled flight booking per chat but live agent clarified wrong email add
I made a booking and was informed it had been cancelled when I cant find it in my app when checked. But I received a receipt and an Itinerary. I called Trip.com contact center and spoke with a live agent and found out that my booking reference is on another email of mine. What I cannot understand is that when I meassage in Chat, I was told the same booking reference was canceled. Am grateful they have an efficient live agent otherwise I am at a loss.