Top tier retailer. Good customer service!
I made a purchase of two pens due to availability and price listed on the website. It turned out that one of the pen nibs was not available and wouldn't be for a couple of weeks, but I contacted Appelboom and they quickly responded, providing other options. Then, once a decision was made, they packaged everything up and shipped it immediately. The pens arrived in secure packaging and quickly. I will happily buy from Appelboom again.