Not received payouts in one year and still telling me to reach out to the bullshit support team that doesn’t have the answers
Hi, This response is exactly the issue. I have already contacted your support team multiple times over the past year, and each time I am told that the matter will be escalated and that the accounting team will reach out — which never happens. Asking me to go back to support again is simply repeating the same cycle that has already failed for nearly a year. To be clear: - I am still owed $34,250 - I have only received $10,000 out of my expected payout - I have not received any direct communication from your accounting team despite repeated assurances At this point, I am not willing to restart the same process again. I am requesting a clear and public response here with: 1. A specific reason for the delay 2. A confirmed date for payment of the remaining balance 3. Direct contact from someone in accounting or leadership If this cannot be provided, I will have no choice but to escalate this matter further through other channels. I look forward to a concrete response. My account number is : 1522473