Missed my flight because of HK Express absurd procedures
HK Express denied me check-in on my flight to Taiwan under the pretext that my passport was too damaged to get through immigration on arrival. I had to book another flight with another airline on the same day on my dime and, as was to be expected, had no issues getting my entry visa in Taipei. HK Express offered absolutely no refund although I missed my flight because of them. Do yourself a favor and avoid this company.