DIY with technical assistance
When I started the process they were in a transition and it was a bit chaotic.I got the feeling that case load increased significantly for coaches.Messages are eventually returned though it can take a few days.Did not run into anything that it caused a problem.They partner with telemedica which provides extremely helpful Nexus assistance.The services provided arent cheap but if you look at it as a cost to benefit or return on investment its almost reasonable.