企业入驻搜索写评价分类关于
简体中文English

jay

美国

1 评价
4 被浏览
0 有帮助

1 条评价

Horizon Hobby

Buyer be aware: No RETURN on anything ever

Buyer be aware: they do not follow their own return policy. Essentially, you cannot return anything. I ordered RF Flight simulator, software+controller, about $200 value. Software requires STEAM install which I cannot do due to security concerns. So, I immediately called and asked how to return. They said if I have opened the box, it cannot be returned. Even though their policy is for 30 day return and software not yet downloaded. They can easily confirm that I never downloaded their software. I never even touched any switches on the controller. But they refuse to take it back. If I had read other reviews on this site I would have never done business with this shady company. BTW, they have no phone number for customer service or complaints. Now I am stuck with some junk that will stay in the garage! Only recourse is to disput the charge with my CC company.

2025-11-20