SAFETY HAZARD
I purchased these security cameras for one reason: to protect my special-needs granddaughter, who has had two life-threatening seizures. We have a rescue medication that can stop a seizure if we catch it early — which means being able to monitor her instantly. When I first installed these cameras, I could easily view every room in my home through the app. It worked exactly as advertised. But now the company has changed the app so that I have to sit through multiple ads before I can see the camera feed — or pay a monthly fee to access cameras I have already purchased. This is unacceptable. In an emergency, every second matters. The time it takes to get through these ads could mean the difference between saving my granddaughter’s life or not realizing she’s having a seizure at all. Turning a safety device into an ad delivery system is irresponsible, dangerous, and unethical. I am extremely disappointed and upset. I bought these cameras for safety — not to be forced into a subscription or to gamble with my granddaughter’s life while waiting for ads to finish. This company needs to fix this immediately.