Excellent
This was our first trip with Abercrombie & Kent. The booking was made by our travel agent, the superb Crumlin Travel in Northern Ireland. We had previously had a trip organised with A&K to the Amazon but due to an unexpected very last minute hitch with air traffic control this did not work out. Crumlin Travel liaised with A&K on this and they were very good to deal with thus we were happy to use them again. Fortunately this holiday, to India, went very smoothly. We were met at Delhi Airport by Amit who coordinated our transfers in Delhi. He was always on time and very helpful. We had an email from A&K’s Delhi office during the trip offering their assistance at any stage should it be needed. As it happened our train returning to Delhi was delayed by severe fog for three hours meaning that an appointment we had made at our hotel was in doubt. I called the A&K Delhi office and asked if they could contact the hotel and rearrange our appointment for later in the afternoon. A short while later I got a call to confirm that this had been done. Thank you Delhi office! We had a guide on our trip on the Maharaja’s Express who was excellent. She does work for A&K but on this occasion I’m not sure if she was working for the train itself or A&K. Her name is Rachna and she was super fun as well as being very informative and having a great eye for a photo opportunity. We hope to use A&K again in the future and certainly recommend them.