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Yuliya

美国

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Essenther

Horrible customer service, nonexistent!

I was advertised free return when I bought their merchandise so I ordered different sizes to try. Well, it wasn't free. Had to email pictures of returned merchandise to them and pay for return shipping myself. Plus, they didn't refund two items I sent back. I emailed them twice about it -- crickets!!! I will never buy from this company again! Horrible customer service, inconsistent information about returns, long return process. The bras are of poor quality and didn't hold well after couple washes. The sticky tape around the edges are coming off.

2026-07-21有帮助 3