Great customer service and fast response time.
I ordered my first doll on Betterlovedoll not knowing anything about dolls. The website is pretty easy to guide and understand each doll function and in my personal experience they had by far the best price for the doll I went for. It took about 5 weeks to make and additional 4 weeks to deliver. Unfortunatelly my doll has arrived damadged, one of the ankles was bend and snapped shortly after. David offered my a conpensation as this was most likely FedEx's fault and he was very helpful resolving this issue. Overal I was contenplating weather to give 5* review or lower mostly due to how long it took to ship the doll. But after considering everything I'm giving 5* for delivering extactly what I ordered down to areola size and color perfectly matching description on the site. And also the customer service is really great.