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ELPYAZ YASARLA

美国

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Etoeofficial

Happy with etoe website and customer service

It is quite good experience with etoe website and customer service. I bought a projector from etoe official website. The projector has some defects in picture quality. So, I have contacted ETOE service team for the resolution and return. They have asked me to share the video clips illustrating the defect. I have shared the video clips. After few mail conversations and evaluating the videos clips, service team has understood one of the primary issue and offered me a full refund without returning the product. I received full refund in few days. My only suggestion to ETOE team is to make a note of the issues that I have reported and fix them to bring the best out of it and enable the support for mouse and keyboard connectivity to the projector.

2025-11-25