Inverter replacement experience
Although the fault code on the inverter suggested a short circuit somewhere, our electrician thought that there was a fundamental problem with the inverter itself. When, therefore, he spoke to the company, they immediately arranged to have a replacement unit dispatched under warranty, and this arrived within a couple of days. Happily, they did not insist on us returning the faulty unit first, as we were able to use the same box and packing materials to return the old one. And fortunately, the new unit is working fine, so our electrician was correct. Communications between us and the company have been very good throughout.