Well, I was scammed.
asked about a product to which i received a reply regarding availability. was instantly replied to, and communication was good, up until the order was made for a set of keycaps. it's been almost 2 weeks since then, and the website as of this posting no longer exists. luckily i made the purchase through my credit card, so i'll be issuing a chargeback since the product is nowhere to be found, nor is there any reliable source of tracking for it