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Azila Abu Zaki

马来西亚

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CompAsia

LONG DELAY AND NO UPDATES - ORDER #CAM75889

Order ID #CAM75889 - I placed an order on 11/11/2025 for an iPhone 14 512GB in White (Excellent Condition). According to CompAsia’s website, the shipping time is supposed to be 3–5 working days, but until today, I still haven’t received any shipping number or real update. I’ve already emailed their support, but I keep getting the same repeated responses with no actual progress. I also tried calling their customer service, yet no one picked up, even during working hours. This has been really inconvenient because I currently don’t have a phone and I just need proper information about my order. If my order is not in stock, I would appreciate if they could replace it with another phone (even an upgraded model) rather than leaving customers waiting without any clear communication. The lack of transparency and updates is honestly disappointing. I hope CompAsia can improve their customer service and shipping communication so buyers won’t go through the same experience.

2025-11-30