I am honestly shocked by how poorly my…
I am honestly shocked by how poorly my experience with Brandrrp went. From the beginning, their team made big promises about SEO and social media work for my company. Several people called me, talked about how “professional” everything would be, and told me very clearly that the service was month-to-month. But after three months, I saw absolutely no real work, no reports, no updates, and no sign that any SEO or social media activity was happening at all. I kept calling and emailing, and most of the time nobody responded. When I did reach someone, nothing was ever delivered. Because nothing was getting done, I canceled the service by email. Even then, they continued charging my account. When I called to ask why, they suddenly claimed I had agreed to a six-month contract—something completely different from what they told me at the beginning. I again asked them to send the reports and social media updates they promised from day one, and once again they ignored me. After months of paying, I still have nothing to show for it. Based on my personal experience, I feel that BrandRep did not deliver what they promised, did not communicate, and did not provide the services I paid for. I regret trusting them, and I strongly encourage others to be extremely cautious before signing anything with this company. This is a real review. My name is Naz from Ontyme Security, Inc. We have already discussed this matter previously, and multiple attempts were made to follow up and resolve the issue. Unfortunately, we did not receive any further response.