Warning to illegally downloading Spotify music in line with their T&C's
Read this BEFORE purchasing!!! This review is twofold - A forewarning to consequences of using NoteBurner to download Spotify music and, the very good customer service and full re-imbursement of $$$. 1) This software and its functionality inherently contravenes Spotify’s Terms of Service and leads to Spotify account suspension. It has taken me several days to have Spotify lift the suspension of my account. The risk of account suspension is a known issue to the company. This is not disclosed on their website and provides NO warning or disclosure to potential customers regarding this critical restriction. I have un-installed this programme and have received a full refund from the company since the product is fundamentally unfit for its intended purpose. 2) Conversely, the product is good and does what it's meant to do. Quality of downloaded Spotify music is perfect, easily downloaded and a “no fuss” application. I initially had an issue regarding the serial number/code which was addressed immediately by the support team. I’m impressed by the customer care and resolution of my initial query and their continued follow up emails.
