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Joe Wong

新加坡

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Novelship

Terrible company

Hi guys, don’t buy from this website!!!! This is a very irresponsible company with terrible customer service. I placed my order end of Dec and I paid extra for express delivery. It showed that my order will be delivered between 6-10 but I didn’t receive it up to now is already 14th Jan. I checked with the customer service and they keep denying the duty and claimed that they already tried their best to make sure my order will be delivered asap which is useless. They rejected to refund my express delivery cost and I would say this company is no after care service. Please don’t waste your money here. What a shame!

2026-01-14