AVOID GSHOPPER: Warranty is fake. Return package stuck in Shenzhen.
I am writing this to warn potential customers: Gshopper's "1-year warranty" is a trap. My experience with the Order of OPPO Find X8 Ultra: 1. The Problem: After 4 months, my flagship phone developed a serious factory defect (vertical pink lines on the screen). 2. The Insult: Support first offered me a $15 discount to "keep" the broken device. 3. The Trap: I refused and sent the phone back to China for repair at my own expense. 4. The Ghosting: The package (CP297303784PL) arrived in Shenzhen almost a month ago. It is currently STUCK in Customs because Gshopper refuses to provide basic clearance documents. I even provided them with the direct phone number to the customs agency holding the package (0755-26755971), but Gshopper support has simply stopped responding to my emails. They are waiting for the package to be returned to me so they don't have to fix it. DO NOT buy expensive electronics here. If you have a problem, you will be left alone. I am now forced to file a chargeback and report them to consumer rights organizations in China (SAMR).