DO NOT BUY, SCAM COMPANY, TERRIBLE QUALITY and TERRIBLE Customer Service
Woodartdeal is a Chinese knock off company with substandard quality and terrible customer service designed to steal your money. They sent me a defective product (whiskey round side table) for which two of the legs and cross member cannot be installed. I requested a refund and return info. instead customer service has insisted i am installing incorrectly, after several back and forths and their request for videos showing installation method, they provided installation instructions for the three screws into leg and cross support . However, they obviously didn't even watch my video b/c it showed that even if you installed it the way they asked me to, it still had a huge gap that the screw couldn't even reach the table top to tighten down. They then said that they sent wrong screws which is a total garbage lie. They have since sent three separate packages of screws to try saying that they are different and will allow installation. However, each pack is the same as the original screws. Either they have no idea what they are doing or just trying to act like they are helping. They seem to be trying to wait me out and frustrate me so much that i just go away and they pocket my money after sending me garbage as a product. NOTE: for those that want a real whiskey barrel, this woodartdeal table IS NOT MADE FROM REAL BARREL. it looks ok and will pass, but it is obviously low-end wood and terrible workmanship (which is why mine is defective most likely). Customer service is terrible and again seems to be designed to wear you down until you just don't care anymore. DO NOT PURCHASE. Another company in the US has a real whiskey barrel table of the same design for just a little more and if you find it on sale it’s only a few dollars more (plus there customer service is fantastic, and they want you to actual like their company and product). Woodartdeal is a Chinese knock off company with substandard quality and terrible customer service designed to steal your money. They delete social media posts with negative reviews and do not post negative reviews on their website.