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Denise H

美国

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Herb Affair

Great Customer Service

Recently I emailed customer service to check the status of my order. Within 5 minutes I received an email back from Kristine letting me know the status (one item was back ordered) and a resolution on getting the rest of my order promptly out the door and on the way to me. I’ve never received a response so quickly. She was so kind and enthusiastic in her email and I responded back that I appreciated her great and quick customer service. From my experience of working in customer service in my past I believe in giving praise to those who go the extra mile and Kristine gets mine. She’s a jewel!

2025-12-05