Incompatible Software and No Refund
Purchased, downloaded and attempted install on Nov 6th. Discovered their software isn't compatible with my ios and my computer is no longer able to update to newer versions. I immediately contacted support requesting they cancel my account as I can't use it. No reply. Then on November 13th they sent me an email saying that as of Nov 12th my trial period was over and they were billing me. I send support another message now requesting a refund and explained why. Crickets!!! It's now Dec 5th and still nothing. They do not answer their support emails. Update: Dec 5th. Two hours after my 4th attempt whereby I advised I would be leaving negative reviews on all social media platforms, I was advised a refund has been processed.