UPDATE to NEVER AGAIN review
***UPDATED REVIEW 7/26/26: After posting my initial poor review, I received an email from Garvee's customer support. They offered me a partial refund of $13.77 on my $98.83 rug order and it appeared in my account within days. I was also offered a $30 coupon off my next purchase, available by contacting this particular customer support person. Never say never but it's doubtful I'll use Garvee again. INITIAL REVIEW: My order was delivered on 7/6/26 and the item was not as advertised. I have made four attempts to contact customer service - three by email and one by phone. Each email resulted in a "ticket" and the canned response that they would get back to me in 24-48 hours. I am still waiting. On 7/10/26, I called their customer support line. The canned greeting stated I was next in line and would be served in approximately 2 minutes. After 10 minutes, hold music switched to a prompt to leave my details and they would call me back. I am still waiting. I highly discourage anyone contemplating a Garvee order based on my first (and last!) experience. Grrrrr.