Kittwst: Looks great on the website - IT'S A SCAM!!!
Here was the email I ended up sending them: "Dear Kittwst Customer Service, I am writing regarding my recent order, #KT########, which I placed on 12 November 2025 for two pairs of knitted leggings, specifically the "Vintage Viking Tree Of Life Celtic Knot Art Knit Jacquard Cozy Leggings" and the "Vintage Viking Tree Of Life Celtic Knot Art Knit Cozy Leggings". Upon receiving the package yesterday on 24 Nov, I found that the items delivered fundamentally differ from the product described on your website. The product listing clearly stated that these leggings were "Knitted" and "Thick and durable." However, what I received is a garment made of thin, smooth spandex-like material with an extremely low-resolution print of a knitted pattern applied to the surface. This is a severe discrepancy, as a low-fidelity, printed representation is not only vastly different from but significantly inferior to a genuine knitted item. I purchased these leggings as a high-quality Christmas gift for my wife, and due to this misrepresentation, the items are completely unsuitable for gifting. I am deeply disappointed that the product does not match the description I relied upon when making my purchase." Unlike many others, I did get a response back from the customer service. They said: "Thank you for the feedback and sorry to hear that you are not satisfied with it. We will continue to improve and control the quality and details more strictly in the future so that every customer will have a good shopping experience. Because logistics and transportation are relatively slow now.It will take at least one month to reach our country.All returns need to be sent to China. The freight incurred by the return shall be borne by the buyer.Due to the long time and high cost of the return handling. Would you mind accepting a 20% discount coupon and keep the item?" This is about the only option I have left, though I will never purchase from them again!