5 stars then, 5 stars now
I was a previous customer years ago and had a great experience then. I came back as a customer again based off of that and I was not disappointed. Prices on equipment and service plans are reasonable, service is great (for whatever isn't self-service or otherwise automated, they're quick to follow up with a live person to take care of things), about all I can ask for. Kalen D was prompt and professional and got me squared away with what I couldn't take care of myself.