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unhappy customer

英国

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Doggykingdom

Disappointing experience

No problem with the ordering process. It took a long time for the goods to arrive, which they did from China. (hence the delay). The coats I received according to Doggykings sizing on their website was totally inaccurate. Very disappointing!!! The coats were of a good quality but just too small! The website is a mere shell ; when you ask for a refund you have to complete an email on the "contact us" button. Their website says 30 day money back guarantee so I hope they live up to this pledge.

2025-12-09