Billing issues with Viewqwest
Billing issues with Viewqwest -After my contract ended around a year ago, Viewqwest billed me for the broadband service for a year which I had chosen when I signed the contract. I requested to change to a monthly bill, but they said I had to re-contract to do this. -Terminated my service and returned my hardware to Viewqwest on 21 Nov 25. I received an email stating that the termination date is on the same day 21 Nov. I was told they will send me the final invoice within 1-3 working days. However, I have yet to receive the final invoice today (10 Dec 25) almost 3 weeks later. In the meantime, they billed me for OneVoice on 1 Dec 25. I wrote to them saying my service has already been terminated, but they told me to pay the invoice and they will offset with the final invoice. This is ridiculous since the bill is for the period 01/01/2026 - 31/01/2026.